Camera showing a black screen

Summary

If your camera is showing a black screen when using it, then one of the most common fixes for this is that the camera needs to be popped up from the docking monitor or needs to be opened on a laptop.
Click here for the guide on how enable the camera on a laptop

Click here to view the video on how to pop the camera up from the docking monitor 
Article ID: 110
Type: Article
Classification: Other issues, Please provide full details
Created: 21 Jun 2023 12:51:58
Modified: 21 Jun 2023 12:51:58
Item Types: Hardware Incident
Laptop Incident